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Privacy

An overview of Warp's approach to privacy

Our Philosophy

If you have any questions about any of this, please don’t hesitate to reach out at [email protected].
Our philosophy is complete transparency and control of any data leaving your machine. This means you can:
Telemetry and crash reporting are used to improve the product and to debug any issues that may arise. Terminal sessions contain sensitive information, and we want the absolute minimum sent to our servers necessary in order to provide you with the best possible experience.
Telemetry data never includes console input or output and usage of this data will never be part of our business model.
You can view our full privacy policy here.

How to disable telemetry and crash reporting

Opt-out during signup

  1. 1.
    Click on "Privacy Settings"
  2. 2.
    Click the toggles of the items you want on/off (if it's blue, it's "on")

Opt-out after signup

  1. 1.
    Open the command-palette and search for privacy
  2. 2.
    Toggle the items you want on/off (if it's blue, it's "on")

Login is still required, why?

The primary reason is that login allows us to build cloud-oriented features that make the terminal have a concept of “your stuff” and “your team’s stuff” – for example Block Sharing. This is the same reason other collaborative apps like Figma and Github require login – identity is the basis of building cloud-native apps.
That said, we understand the desire to try Warp before logging in, and are exploring product experiences that will allow users to preview Warp before signup.
If you have any feedback about our login policy, please send it to this Typeform.

What telemetry data do we collect and why?

We collect usage data (only metadata never console input or output) to measure feature usage, discover product issues, and to help guide what we prioritize. Selling usage data will never be part of our business model, it is used solely to improve the end-user experience.
We use Sentry for crash reporting and Segment for telemetry.

Exhaustive Telemetry Table

Event Name
Description
Accept Natural Language Search Result
Accepted AI Command Search result
App Startup
App is launched
Approve Domains
under team management in settings, domain is approved for users with corresponding email domain to join the team
Auth Common Question Clicked in App
Clicked on "Common Question" when logging in
Auth: Toggle Common Questions
Toggled FAQ Page when logging in
Autosuggestion Inserted
Accepted autosuggestion
BaselineCommand Latency
Command execution time
Block Creation
Created Block
Block Finished to Precmd Delay
Latency between command finished and the precmd hook
Block Selection
Selected Block
Bootstrapping Slow
Slow bootstrap on session startup
Bootstrapping Succeeded
Successful bootstrap for session
Changed invite view option
Toggled between link and invite for invite
Changed view option
view is changed between workflows and notebooks in the team page
Clicked on another way to login
Clicked on "another way to login"
Clicked on have trouble logging in
Clicked on "have trouble logging in"
Command Correction Event
Accepted command correction
Command Search Filter Changed
Changed command search filter
Command Search Opened
opened command search (universal search panel to search
Command Search Result Accepted
Accepted command search result
Complete Welcome Tip
Completed all welcome tips items
Confirm Suggestion
Accepted tab completion suggestion
Context Menu Copy
Clicked "Copy" in context menu
Context Menu Copy Prompt Clicked
"copy prompt" in context menu
Context Menu Copy Selected Text
Clicked "copy selected text" in context menu
Context Menu Insert Selected Text into Input
Clicked "insert into input" in context menu
Context Menu Toggle Git Prompt Dirty Indicator
Toggled indicator of dirty git prompt
Context Menu Toggle PS1
Clicked "user default prompt" in context menu
Context Menu: Find Within Blocks
Clicked "find within blocks" in context menu
Context Menu: Initiate Block Sharing
Clicked "create permalink..." in context menu
Context Menu: Reinput Commands
Clicked "reinput commands" in context menu
Copy Block Sharing Link
Clicked "Copy Link" on Block Sharing Modal
Copy Invite Link
Clicked "Copy Link" on Referral Modal
Daily App Focus Duration (seconds)
Cumulative duration of daily focus time on app in seconds
Database Read Error
database read error when trying to get app state for session restoration
Database Startup Error
failed to initialize sqlite upon startup
Deleted Notebook
Deleted a notebook
Deleted Workflow
Workflow is deleted on the teams page
Dismiss Welcome Tips
Dismissed Welcome tips
Draw Frame Latency
Recorded time to draw a frame in app (in ms)
Draw Frame Latency Histogram Overflow
could not summarize histogram of draw frame latency
Edited Input Before Precmd
Input edited before precmd hook completes
Expensive Frame
frame took long time to draw (past a certain threshold)
Features Page Action
changed settings in Features Page
Find Option Toggled
changed settings in Find Toggle
Finish Onboarding Survey
onboarding survey finished
Generate Block Sharing Link
Generated block sharing link
Generate Natural Language Search
Requested AI Command Search generation
Initiate Natural Language Search
Opened AI Command Search panel
Jumped to Bookmark Block
Jumped to bookmarked block
Jumped to Previous Command
Jumped to a previous command
Keybinding Changed
Edited a custom keybinding
Keybinding Reset to Default
Reset a custom keybinding to its default
Log In Button Clicked in App
Clicked on "Log in" button
Logged in to native app
Login is successful
Move Active Tab
move active tab left or right
Move Tab
move tab left or right
Natural Language Search Request Failed
Request AI Command Search generation failed
New Session From Directory
dragged a file, folder, etc. into Warp to start a session
Notebook Created
Created a new notebook
Notebook Opened
Opened a notebook
Notification Clicked
clicked desktop notification sent from Warp
Notification Failed to Send
failed to send desktop notification
Notification Permissions Requested
requested permission for desktop notification permissions
Notification Request Permissions Outcome
recorded outcome of attempting to request desktop notification permissions
Notification Sent
sent desktop notification
Notifications Discovery Banner Action
showed banner introducing the notifications feature
Notifications Error Banner Action
showed error banner for notifications feature
Open Command Palette
opened command palette
Open Context Menu
opened context menu (such as right clicking, clicking on ellipses in the top right of a block, etc.)
Open Launch Config
opened launch config for a session
Open Launch Config File
opened the launch config YAML file from modal once saved successfully
Open Palette
Open Quake Mode Window
toggled quake mode window when previously hidden or closed
Open Suggestions Menu
opened a suggestion menus, such as with up arrow or tab
Open Team from URI
showed settings view of their newly joined team within the app
Open Theme Chooser
opened theme chooser (list of different themes and visualizations of those themes)
Open Welcome Tips
opened welcome tips in app
Open Workflows Search
opened workflows search in command search pane
Opened Link
opened a highlighted link within input or output
Pass Through Onboarding Question: attribution
attribution question in onboarding flow
Pass Through Onboarding Question: attribution:friend
tracked "friend" as attribution in onboarding survey flow
Pass Through Onboarding Question: attribution:internet
tracked "internet" as attritbution in onboarding survey flow
Pass Through Onboarding Question: attribution:teammate
tracked "teammate" as attribution in onboarding survey flow
Pass Through Onboarding Question: company
company question in onboarding survey flow
Pass Through Onboarding Question: engineering_experience
engineering experience question in onboarding survey flow
Pass Through Onboarding Question: purpose
purpose of using warp question in onboarding survey flow
Pass Through Onboarding Question: role
role question in onboarding survey flow
Quit Natural Language Search
quit natural language search
Removed user from team
removed user from team
Resource Center Opened
opened Resource Center pane
Resource Center Tips Skipped
skipped welcome tips for new users
SSH Bootstrap Attempt
attempted boostrapping for an SSH session
Save Launch Config
saved current launch configuration of windows, tabs, and panes
Select Command Palette Option
selected option from command palette (i.e. CMD+P)
Select Navigation Palette Item
selected session from the Session Navigation Palette (search across panes, tabs, and windows)
Select Theme
selected theme
Sent email invites
sent an email invite to join team
Session Abandoned Before Bootstrap
abandoned session before the boostrapping completes
Set Line Height
set line height through Settings -> Appearance
ShowNotificationsDiscoveryBanner
showed discovery banner for notifications (notify user when long running commands finish)
ShowNotificationsErrorBanner
showed error banner for notifications (i.e. permissions issue)
Sign Up Button Clicked in App
"Sign Up" button clicked
Skip Onboarding Survey
skipped onboarding survey as a whole
Split Pane
split tab into multiple panes
Start Onboarding Survey
started onboarding survey
Tab Creation
created a tab
Tab Operations
took operation on a tab: change color, close tab, close adjacent tabs, etc.
Tab Renamed
changed tab title
Tab Single Result Autocompletion
accepted tab completion and inserted into text editor
Team Created
created team in settings
Team Left
member left team
Team Link Copied
Clicked on "Copy Link"
Thin Strokes Setting Changed
changed thin strokes setting in settings -> appearance
Toggle Approvals Modal
opened or closed teams modal
Toggle Restore Session
toggled session restoration ("Restore windows, tabs, panes, on startup")
Toggled Bookmark Block
bookmarked or unbookmarked block
Tried to Execute Before Precmd
attempted to execute command before precmd, a shell stage which has metadata on a command such as ssh, prompt info, etc.
Triggered Command XRay
triggered command x-ray (hovering over a command for explanation)
Unable to Update To New Version
update available but not authorized to install
Unhandled Editor Modifier Key
used modifier keybinding keystroke which is not currently supported
Workflow Executed
executed workflow
Workflow Selected
selected workflow and populated into the text editor