Privacy

An overview of Warp's approach to privacy

Our Philosophy

If you have any questions about any of this, please don’t hesitate to reach out at [email protected].

Our philosophy is complete transparency and control of any data leaving your machine. This means you can:

• View a list of all the telemetry events that get sent

• Monitor telemetry in real-time with our native Network Log

• Opt-out of telemetry at any time

Telemetry and crash reporting are used to improve the product and to debug any issues that may arise. Terminal sessions contain sensitive information, and we want the absolute minimum sent to our servers necessary in order to provide you with the best possible experience.

Telemetry data never includes console input or output and usage of this data will never be part of our business model.

You can view our full privacy policy here.

How to disable telemetry and crash reporting

Opt-out during signup

1. Click on "Privacy Settings"

2. Click the toggles of the items you want on/off (if it's blue, it's "on")\

   

   Privacy Settings During Signup

Opt-out after signup

1. Open the command-palette and search for privacy

2. Toggle the items you want on/off (if it's blue, it's "on")\

Privacy Settings After Signup

Login is still required, why?

The primary reason is that login allows us to build cloud-oriented features that make the terminal have a concept of “your stuff” and “your team’s stuff” – for example Block Sharing. This is the same reason other collaborative apps like Figma and Github require login – identity is the basis of building cloud-native apps.

That said, we understand the desire to try Warp before logging in, and are exploring product experiences that will allow users to preview Warp before signup.

If you have any feedback about our login policy, please send it to this Typeform..

What telemetry data do we collect and why?

We collect usage data (only metadata never console input or output) to measure feature usage, discover product issues, and to help guide what we prioritize. Selling usage data will never be part of our business model, it is used solely to improve the end-user experience.

We use Sentry for crash reporting and Segment for telemetry.

Exhaustive Telemetry Table

Event Name	Description
Accept Natural Language Search Result	Accepted AI Command Search Result
App Startup	App is launched
Approve Domains	Under team management in settings, domain is approved for users with corresponding email domain to join the team
Auth Common Question Clicked in App	Clicked on "Common Question" when logging in
Auth: Open Privacy Settings Overlay	Privacy settings modal is open during sign-in
Auth: Toggle Common Questions	Toggled FAQ Page when logging in
Autosuggestion Inserted	Accepted autosuggestion
BaselineCommand Latency	Command execution time
Block Creation	Created Block
Block Finished to Precmd Delay	Latency between command finished and the precmd hook
Block Selection	Selected Block
Bootstrapping Failed	Failed bootstrap for the session
Bootstrapping Slow	Slow bootstrap on session startup
Bootstrapping Succeeded	Successful bootstrap for session
Changed invite view option	Toggled between link and invite for invite
Changed view option	View is changed between workflows and notebooks in the team page
Clicked on another way to login	Clicked on "another way to login"
Clicked on have trouble logging in	Clicked on "have trouble logging in"
Clicked on send feedback	Clicked on "send feedback"
Command Correction Event	Accepted command correction
Command Search Filter Changed	Changed command search filter
Command Search Opened	Opened command search (universal search panel to search
Command Search Result Accepted	Accepted command search result
Complete Welcome Tip	Completed all welcome tips items
Confirm Suggestion	Accepted tab completion suggestion
Context Menu Copy	Clicked "Copy" in context menu
Context Menu Copy Prompt	Clicked "Copy Prompt" in context menu
Context Menu Copy Selected Text	Clicked "Copy selected text" in context menu
Context Menu Insert Selected Text into Input	Clicked "insert into input" in context menu
Context Menu Toggle Git Prompt Dirty Indicator	Toggled indicator of dirty git prompt
Context Menu Toggle PS1	Clicked "user default prompt" in context menu
Context Menu: Find Within Blocks	Clicked "find within blocks" in context menu
Context Menu: Initiate Block Sharing	Clicked "create permalink..." in context menu
Context Menu: Reinput Command	Clicked "reinput command" in context menu
Context Menu: Reinput Commands	Clicked "reinput commands" in context menu
Copy Block Sharing Link	Clicked "Copy Link" on Block Sharing Modal
Copy Invite Link	Clicked "Copy Link" on Referral Modal
Daily App Focus Duration (seconds)	Cumulative duration of daily focus time on app in seconds
Database Read Error	Database read error when trying to get app state for session restoration
Database Startup Error	Failed to initialize sqlite upon startup
Deleted Notebook	Deleted a notebook
Deleted Workflow	Workflow is deleted on the teams page
Dismiss Welcome Tips	Dismissed Welcome tips
Drag and Drop Tab	Tab dragged and dropped
Draw Frame Latency	Recorded time to draw a frame in app (in ms)
Draw Frame Latency Histogram Overflow	Could not summarize histogram of draw frame latency
Edited Input Before Precmd	Input edited before precmd hook completes
Expensive Frame	Frame took long time to draw (past a certain threshold)
Experiment Triggered	User assigned to A/B test
Features Page Action	Changed settings in Features Page
Find Option Toggled	Changed settings in Find Toggle
Finish Onboarding Survey	Onboarding survey finished
Focused App	App is in focus
Generate Block Sharing Link	Generated Block sharing link
Generate Natural Language Search	Requested AI Command Search generation
Get Invite	Clicked "Get Invite"
Get Referral Status	Clicked "Get Referral Status"
InitialWorkingDirectoryConfigurationChanged	Replaced the default working directory with a different path
Initiate Natural Language Search	Opened AI Command Search panel
Input Mode Changed	Changed the Input Editor Mode (Pinned to Bottom, Pinned to Top, Classic / Waterfall Mode)
InputBoxAskWarpAI	Clicked "Ask Warp AI" from the Input Editor's context menu
Jumped to Bookmark Block	Jumped to bookmarked Block
Jumped to Bottom of Block Button Clicked	Used the button to jump to the bottom of a Block
Jumped to Previous Command	Jumped to a previous command
Keybinding Changed	Edited a custom keybinding
Keybinding Removed	Removed / cleared a keybinding
Keybinding Reset to Default	Reset a custom keybinding to its default
Log In Button Clicked in App	Clicked on "Log in" button
Logged in to native app	Login is successful
Logged-out App Startup	Started Warp in the logged-out / signed-out state
Move Active Tab	Move active tab left or right
Move Tab	Move tab left or right
Natural Language Search Request Failed	Request AI Command Search generation failed
New Session From Directory	Dragged a file, folder, etc. into Warp to start a session
Notebook Created	Created a new notebook
Notebook Opened	Opened a notebook
Notification Clicked	Clicked desktop notification sent from Warp
Notification Failed to Send	Failed to send desktop notification
Notification Permissions Requested	Requested permission for desktop notification permissions
Notification Request Permissions Outcome	Recorded outcome of attempting to request desktop notification permissions
Notification Sent	Sent desktop notification
Notifications Discovery Banner Action	Showed banner introducing the notifications feature
Notifications Error Banner Action	Showed error banner for notifications feature
Open Command Palette	Opened command palette
Open Context Menu	Opened context menu (such as right clicking, clicking on ellipses in the top right of a Block, etc.)
Open Launch Config	Opened launch config for a session
Open Launch Config File	Opened the launch config YAML file from modal once saved successfully
Open Palette	Opened the palette
Open Quake Mode Window	Toggled quake mode window when previously hidden or closed
Open Suggestions Menu	Opened a suggestion menus, such as with up arrow or tab
Open Team from URI	Showed settings view of their newly joined team within the app
Open Theme Chooser	Opened theme chooser (list of different themes and visualizations of those themes)
Open Welcome Tips	Opened welcome tips in app
Open Workflows Search	Opened workflows search in command search pane
OpenInputBoxContextMenu	Opened the Input Editor's context menu
Opened Link	Opened a highlighted link within input or output
Opened Warp AI	Activated Warp AI
Opened alt screen find bar	Opened the Find bar in the Alt Screen
Page Viewed	Page is viewed within the App
Pass Through Onboarding Question: attribution	Attribution question in onboarding flow
Pass Through Onboarding Question: attribution:friend	Tracked "friend" as attribution in onboarding survey flow
Pass Through Onboarding Question: attribution:internet	Tracked "internet" as attritbution in onboarding survey flow
Pass Through Onboarding Question: attribution:teammate	Tracked "teammate" as attribution in onboarding survey flow
Pass Through Onboarding Question: company	Company question in onboarding survey flow
Pass Through Onboarding Question: engineering_experience	Engineering experience question in onboarding survey flow
Pass Through Onboarding Question: purpose	Purpose of using warp question in onboarding survey flow
Pass Through Onboarding Question: role	Role question in onboarding survey flow
Pty Spawned	Tracks the manner by which we create a new shell process (new codepath vs. old codepath). Used to ensure nothing breaks as we change parts of our infrastructure.
Quit Modal Cancel Pressed	Cancel button on the alert modal was pressed
Quit Modal Disabled	The quit modal dialog has been disabled and will not popup when a user closes Warp while a session is running
Quit Modal Shown	Showed an alert modal to warn the user about closing the app/window with a running process
Quit Natural Language Search	Quit natural language search
Removed user from team	Removed user from team
Resource Center Keybindings Page Opened	Opened the keybinding page within the resource center
Resource Center Opened	Opened Resource Center pane
Resource Center Tips Skipped	Skipped welcome tips for new users
SSH Bootstrap Attempt	Attempted boostrapping for an SSH session
Save Launch Config	Saved current launch configuration of windows, tabs, and panes
Select Command Palette Option	Selected option from command palette (i.e. CMD-P)
Select Navigation Palette Item	Selected session from the Session Navigation Palette (search across panes, tabs, and windows)
Select Theme	Selected theme
Sent email invites	Sent an email invite to join team
Session Abandoned Before Bootstrap	Abandoned session before the boostrapping completes
Set Line Height	Set line height through Settings -> Appearance
Set Window Blur Radius	Changed the blur radius from the Settings -> Appearance dialog
Set Window Opacity	Changed the opacity (window transparency) from the Settings -> Appearance dialog
ShowNotificationsDiscoveryBanner	Showed discovery banner for notifications (notify user when long running commands finish)
ShowNotificationsErrorBanner	Showed error banner for notifications (i.e. permissions issue)
Sign Up Button Clicked in App	Clicked "Sign Up" button
Skip Onboarding Survey	Skipped onboarding survey as a whole
Split Pane	Split tab into multiple panes
Start Onboarding Survey	Started onboarding survey
Tab Creation	Created a tab
Tab Operations	Took operation on a tab: change color, close tab, close adjacent tabs, etc.
Tab Renamed	Changed tab title
Tab Single Result Autocompletion	Accepted tab completion and inserted into Input Editor
Team Created	Created team in settings
Team Left	Member left team
Team Link Copied	Clicked on "Copy Link"
Test Block Creation Event	Test Block is created within the App
Thin Strokes Setting Changed	Changed thin strokes setting in settings -> Appearance
Toggle Approvals Modal	Opened or closed teams modal
Toggle Dim Inactive Panes	Whether the dim inactive panes feature has been toggled
Toggle Jump to Bottom of Block Button	Enabled or disabled the Jump to Bottom of Block Button
Toggle Restore Session	Toggled session restoration ("Restore windows, tabs, panes, on startup")
Toggled Bookmark Block	Bookmarked or unbookmarked Block
Tried to Execute Before Precmd	Attempted to execute command before precmd, a shell stage that has metadata on a command such as ssh, prompt info, etc.
Triggered Command XRay	Triggered Command X-Ray (hovering over a command for explanation)
Unable to Update To New Version	Update available but not authorized to install
Unhandled Editor Modifier Key	Used modifier keybinding keystroke which is not currently supported
Used Warp AI Prepared Prompt	Used one of the Warp-provided prompts, like "Show examples"
User Initiated Closing Something	Attempted to either quit the app or close a window
Warp AI Action	Executed a Warp AI action: Restart, Copy, Insert into terminal
Warp AI Character Limit Exceeded	Attempted to ask a question longer than 1k chars to Warp AI
Warp AI Request Issued	Issued a question to Warp AI
Workflow Executed	Executed workflow
Workflow Selected	Selected workflow and populated into the Input Editor