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integration_disabled

The integration (Slack, Linear, etc.) is currently disabled in the Oz settings. Enable it to continue.

The integration_disabled error occurs when a task targets an integration that is currently disabled in the Oz settings.

Details

HTTP Status: 403 Forbidden
Retryable: No
Task State: FAILED

When does this occur?

This error is returned when:

A Slack message, Linear issue, or other integration event triggers a cloud agent, but the corresponding integration has been disabled in the Oz settings
The integration was previously active but has been turned off by a team admin

Example response

{
  "type": "/reference/api-and-sdk/troubleshooting/errors/integration-disabled/",
  "title": "This integration is disabled. Please enable it in Oz.",
  "status": 403,
  "instance": "/api/v1/agent/tasks",
  "error": "This integration is disabled. Please enable it in Oz.",
  "retryable": false
}

How to resolve

Go to the Oz integrations page.
Enable the integration that was disabled.
Retry the triggering event or task.

Integrations — Configuring Slack, Linear, and GitHub integrations
Oz Web App — Managing integrations via the web interface